How can we help?

If you have additional questions not covered in the FAQ, please contact us and a CloudConnect representative will help you.

Frequently Asked Questions Regarding CloudConnect

Here are the most commonly asked questions regarding CloudConect:

Question:  Can an end-user purchase services directly from CloudConnect?

Answer:  CloudConnect is strictly sold and supported by a national network of IT partners. End users should contact their IT professional, or contact us to find a CloudConnect partner in your area.

Question:  As an end-user, how do I learn more about CloudConnect for my business or organization?

Answer:  If you contact CloudConnect, we'll help you determine if CloudConnect is a potential fit for your organization. If so, we'll provide a list of CloudConnect Partners in your area. Learn more here.

Question:  How do I demo CloudConnect?

Answer:  If you're an end-user, you may request a trial of the virtual desktop here. If you're an IT professional, you may request a demo of the Management Portal here.

Question:  What type of businesses benefit most from CloudConnect's Desktop and Infrastructure solutions?

Answer:  CloudConnect is a solution for most any size and type of business. From true mid-size businesses with extensive infrastructure requirements, to 3 user work group environments, CloudConnect's flexible Infrastructure and Desktop solutions are typically an excellent fit.

Question:  What is CloudConnect?

Answer:  CloudConnect is an IT hosting company that utilizes software technologies designed by the most reputable software providers in the industry to deliver the most well performing hosted solution in the industry. CloudConnect utilizes VMware technology for server virtualiziation, while utilizing Citrix for desktop delivery for end-users. CloudConnect's IT partners leverage the management portal to build and support robust IT networks for their clients. End users subsequently log into the hosted Desktop using Citrix, gaining access to their applications, files, and folders from a user-friendly and secure hosted Windows desktop.

Industry Honors and Awards

CloudConnect was named Best Cloud Solution
              at ASCII Group's 2015 SMB Success Summit CloudConnect was named "Best Cloud Solution" at ASCII Group's 2015 SMB Success Summit.
CloudConnect earned Best of Show at ITEXPO 
              Miami 2014 CloudConnect earned "Best of Show" at ITEXPO Miami 2014.
CloudConnect was named Best Cloud Solution
              at MSP Alliance's MSPWorld Orlando 2014 CloudConnect was named "Best Cloud Solution" at MSP Alliance's MSPWorld Orlando 2014.
CloudConnect was named Best Cloud Solution
              at ChannelPro's 2015 SMB Success Summit CloudConnect was named "Best Cloud Solution" at ChannelPro's 2015 SMB Success Summit.