FAQ
Note: You can find more answers on our support site, support.cloudconnect.net
CloudConnect is an IT hosting company that utilizes software technologies designed by the most reputable software providers in the industry to deliver the most well performing hosted solution in the industry. CloudConnect utilizes VMware technology for server virtualiziation, while utilizing Citrix for desktop delivery for end-users. CloudConnect's IT partners leverage the management portal to build and support robust IT networks for their clients. End users subsequently log into the hosted Desktop using Citrix, gaining access to their applications, files, and folders from a user-friendly and secure hosted Windows desktop.
We don't share our pricing online for privacy reasons, but the pricing of our business
policy is comparative with that of Amazon's EBS policy. The way we go about charging, however,
provides a more tailored, concise price point. We find this price point is more accurate
to the resources you and your client consume than some other Cloud Platforms.
We break it down further in this blogpost.
If you'd like to learn more about our price points, you can participate in an IQMAP demo,
where we will walk you though how to design, provision, and price a Cloud Enviornment through
CloudConnect.
There are two reasons to choose us: the strength of our platform, and the depth of the relationships we build. The CloudConnect platform is backed by only the best. You might have read it elsewhere on our website, but the technologies of VMware and Citrix that we leverage provide a solution unlike any other. The ease at which you or your staff can deploy an evironment for your client is unmatched, with multiple knowledge base articles and a level of support that gaurentees you don't need to be an expert to deploy an expert solution.
- Exclusively Channel-based. We only sell through partners.
- Lower total cost of deployment.
- Tight integration with Azure. Things like Azure MFA and Azure A/D directly supported.
- Communication with partners & partner support.
- Responsiveness to partners' feature requests.
- "Plug and Play" capabilities.
- CloudConnect Workspaces are built on proven enterprise technology.
- Exclusively Channel-based. We only sell through partners.
- Lower total cost of deployment.
- Our position as a Qualified Multitenant Host, allowing for Microsoft license mobility.
- Communication with partners & partner support.
- Responsiveness to partners' feature requests.
- "Plug and Play" capabilities.
Best practice is to use site to site VPN (IPSec) tunnel. A variety of routers
including SonicWALL are fully supported by the CloudConnect Platform. Data can
also be imported/exported via Citrix ICA sessions for customers without a VPN
capabale firewall.
With CloudConnect, there's no need for a stressful weekend migration that might require
rollbacks or cause critical errors. Building a VPN tunnel allows your client's network to
seamlessly connect to the cloud, which allows for a smooth migration. We'll even help you
to set up your first VPN tunnel, if you need it. Just give us a call.
Yes, customers can have local admin rights (i.e. an outsourced software vendor), or domain admin rights for clients deployed leveraging a private active directory deployment.
We support granular and full image policy based backups. Individual files or entire images can be restored in accordance with the backup policy (storage policy) you select. CloudConnect uses EMC Avamar and Data Domain so your workloads are protected by one of the most mature, trusted, platforms in the industry.
You can learn more about storage policies here.